Mira · Help

Support

Mira support is available at muhammad@quintellx.ai. Privacy requests can be sent to sonia@quintellx.ai. Include your iPhone model, iOS version, Mira version, and a short description of what happened. Please do not send private photos, API keys, purchase credentials, or passwords.

Common questions

Mira cannot see my outfit

Open iOS Settings → Apps → Mira and allow Camera access. Use the front camera in a well-lit space and keep your full outfit in frame.

Voice input is unavailable

Allow Microphone and Speech Recognition access in iOS Settings → Apps → Mira. You can also use Mira in text-only mode from Mira’s settings.

Outfit advice is unavailable

AI analysis requires an internet connection and an active Mira Access subscription. If a purchase is not recognized, open Mira’s subscription screen and choose Restore Purchases.

Manage or cancel a subscription

Subscriptions are billed by Apple. Open iOS Settings → your name → Subscriptions → Mira. Cancellation stops future renewal but does not automatically refund the current period. Refund requests are handled by Apple.

Remove local Mira data

Deleting Mira removes its app-container data, including style-profile and outfit-memory text. Apple purchase history remains with Apple, and a small Keychain billing record may remain to prevent allowance resets after reinstalling. For a privacy request concerning Mira’s anonymous Firebase identifier or diagnostics, email support.

Response expectations

Support messages are reviewed on a best-effort basis. Include only the minimum information needed to investigate your issue.